Data deletion instructions

You can remove SyncAds's access to an ad account and delete the data we read from it at any time.

Remove the connection from SyncAds

1. Sign in at https://app.scaleyouronlineads.com.
2. Open Analytics settings, tab Ad accounts.
3. Click Disconnect next to the account. We stop reading at once and delete the access token.
4. To also delete the reporting already collected, write to privacy@scaleyouronlineads.com with the ad account id: we delete it within 30 days and confirm by email.

Remove the access from the ad platform

• Meta: Facebook Settings, then Business Integrations (or Apps and Websites), select SyncAds and remove it. The token stops working at once and the connection shows as to be reconnected.
• Google Ads: at myaccount.google.com/permissions select SyncAds and remove access.
• TikTok: in TikTok Ads Manager or Business Center, under authorized apps, revoke SyncAds.

Visitors of a website that uses SyncAds

Ask the website owner, who controls that data; we delete it on its request. You can also write to privacy@scaleyouronlineads.com and we will forward the request.

Platform accounts

To delete your SyncAds user account, write to privacy@scaleyouronlineads.com from the email address of the account.